One might find it surprising, but there are few positive comments about EasyCGI around the webspace. What former customers have written about the provider boils down to heaps of negative posts and an official website that does not say enough about the company or services offered.
To begin with, EasyCGI does not have a demo version of their control panel, failing to give the customer a general idea of how their web hosting system works. This problem immediately puts it in an inferior position compared to, say, BlueHost.com which is the unrivalled leader on the US web hosting market. What you see when visiting EasyCGI’s website is nothing more than a simple chart. On the top of this chart are their prices, which read as follows: Advanced X for $7.95 per month ($95.52 a year), advanced X2 package for $15.96 a month ($191.52 a year) and X4 hosting package for $21.56 per month ($258.72 a year). The good news is that the more money the client pays, the more features he or she gets. The monthly data transfer, for example, starts from 3.500 GB in the cheapest package through 5,000 GB in X2 up to 7.500 GB in the most expensive package. The same is true about disc space – 350 GB in the basic package, 500 GB in X2, and 750 GB for the premium version.
Some clients might think that a service prepayment for one year entitles them to a small discount. But if you take out a calculator, you’ll figure out that this is not the case with EasyCGI. You will also find out that their hosting environment runs mostly under Windows, which is a big disappointment for LINUX or MAC users.
As for the account features, the three packages are more or less the same, in the sense that they all offer an unlimited number of domains and FTP accounts, a control panel, same-day setup, merchant account availability, an website builder and, of course, no set up fee. However, you will have to pay a certain cancellation fee ($139), if you decide to terminate your contract with EasyCGI prematurely.
The quality and quantity of the databases again depend on the type of package you have bought. For instance, the basic package has only 50 MySQL against 100 in X2, while the premium package has an unlimited number of MySQL, and only this package supports Microsoft MySQL Database 2005.
For resellers, the company supposedly features 24/7 technical support, customizable client control panels, 30-day money-back guarantee, user-friendly website creation tool, carrier-class hosting, branded web-based emails, 99.99 percent up-time, powerful reseller console, private name servers, no startup fees on clients’ accounts, and discounts on their competitive hosting plans.
Going back to the negative reviews around the web, the majority of angry bloggers are former customers of WebstrikeSolutions, which was taken over by EasyCGI in March 2009. The reasons for their wrath are several, the most important of which being the poor technical support, unstable servers, and unclear pricing policy.